Why do we need to call you when you have been our frequent customer?
There were few reasons we might contact you:
a. Maybe there were mistakes made when you fill out your information, we need to contact you for more information.
b. You are not in the game when we are ready for the delivery.
c. When you make large amount order, we might need to confirm some information with you for the security purpose.
d. If you have any concern about your order, and would like to talk to our customer service representative through telephone, we are glad to contact you ASAP.